Terms

01Scope and acceptance

These terms apply to the use of the website and the purchase of BIGsales services provided by [denominação social a confirmar] (tax ID [NIF a confirmar], [morada da sede a confirmar]). Specific conditions agreed in writing with the client (quote or contract) prevail over these terms in case of conflict.

02The BIGsales service

BIGsales is BIGhub's turnkey online presence module. Depending on the solution chosen, it includes: landing page, corporate website with logo, online store with payments and invoicing set up, dropshipping with European suppliers, inventory control and Web team support.

03Ordering and timelines

The client chooses the products from the BIGsales catalogue and the brand name, and BIGsales handles the logo, the website, the payment methods and the invoicing program. The reference timeline to put the website online is 4 days, counted from the moment the client provides the decisions and materials needed.

04Prices and payment

Current prices are on the pricing page: one-off set-up, monthly fee and server (€200/year). The monthly fee includes Web team support (content updates, image changes and platform support). Prices are those of the commercial presentation and may be updated, with no retroactive effect on services already purchased.

05Client responsibilities

• Choosing the products and brand name, and running the business day to day (sales, orders and the relationship with their customers).
• Providing truthful, up-to-date information and the content needed.
• Making sure their activity, products and content comply with the law and with third-party rights.

06BIGsales responsibilities

BIGsales delivers a curated catalogue, a logo designed for the brand, the store website with products, name and logo, configured payment methods and a ready-to-use invoicing program, and provides the support included in the monthly fee.

07Suppliers and third parties

Dropshipping products are supplied by European suppliers integrated into the platform, who are responsible for their products and deliveries. Third-party services (payments, invoicing, hosting) are also governed by their own terms.

08Intellectual property

The content of this website (texts, images, BIGsales and BIGhub trademarks and logos) belongs to its respective owners and may not be copied or used without permission. Ownership of the logo and content created for the client is as defined in the quote or contract.

09Use of the website

Users agree not to use the website unlawfully, abusively or in a way that compromises its security (for example, sending spam, attempting unauthorised access or overloading the systems).

10Limitation of liability

We do our best to keep the website and services available and accurate, but we do not guarantee the absence of interruptions or errors. To the extent permitted by law, we are not liable for indirect damages or loss of profit, nor for third-party failures beyond our control. Nothing in these terms limits mandatory consumer rights.

11Changes, governing law and disputes

We may change these terms; the version in force is the one published on the website. Portuguese law applies, without prejudice to the mandatory consumer protection rules of the country of residence. Consumers may use the Electronic Complaints Book (livroreclamacoes.pt) and alternative dispute resolution bodies. Contact: geral@bigsales.tech.